ONE BARK PROMISE

At One Bark Plaza, we know the importance of adopting a puppy from someone you trust. We understand that when you bring home one of our adorable puppies you want to know that you made the right decision. Therefore, every puppy received from One Bark Plaza comes with our One Bark Promise; from our family to yours.

If within the first year of your puppy’s life they are found to have a congenital or genetic condition which affects the Health of the puppy you purchased from us, you may choose to have your puppy replaced for one of the same breed and of equal or lesser value (less delivery and/or veterinary documents).

If within the 2nd -7th years of your puppy’s life they are found to have a congenital or genetic condition, which adversely affects the health of the pet you purchased from us, we will credit you half of your original puppy purchase towards the purchase of a new puppy (less delivery and/or veterinary documents).

PRE-ADOPTION HEALTH AND WELLNESS

Before your new family member arrives, your puppy has a thorough nose to tail vet check performed by the breeder’s local veterinarian. We will not release a puppy to you until your breeder has provided us with a copy of the vet exam and proof of all vaccination. You will also receive a copy of the exam for you and your Veterinarian.

OUR PUPPIES COME FIRST

We value your business. But we want to be very clear…our puppies come first. You must fulfill and/or adhere to all parts of this contract and obligations, as explained herein, or this “HEALTH GUARANTEE” will terminate and become null and void.

YOUR PROMISE TO US

  • Love and properly care for your puppy
  • Protect your puppy
  • Provide a loving and nurturing home
  • Feed your puppy premium dog food
  • Properly train your puppy.
  • Keep all receipts and records for everything you have purchased for your puppy.
  • Have your puppy visit a licensed veterinarian with 48 hours of arrival and then send One Bark Plaza a copy of the results of that vet visit along with documentation we will require your veterinarian to complete on our behalf within the 72 hours that follow the veterinarian visit.
  • DO NOT vaccinate your puppy within the first two weeks of arrival as your puppy will come home to you all up to date with the appropriate inoculations. Failure to adhere can be fatal.
  • DO NOT over exercise or overexert your dog within the first year or breed appropriate development period
  • Please consult with your veterinarian for your breed specific time frame.
  • We do not sell for breeding or for dog shows or any competitive event in which dogs are exhibited and judged.
  • Should your puppy at any time reproduce this would void the health guarantee.
  • If there is a need to exercise our guarantee we require written proof that your puppy’s condition has been diagnosed by two licensed veterinarians. (DVM).
  • The limits to this guarantee are limited to the purchase price of the puppy not including travel, puppy crate, shots and vaccines and/or any appropriate testing and/or documentation.
  • To keep your puppy healthy, you should visit the veterinarian as recommended, guaranteeing your canine gets legitimate wellbeing checkups and immunizations (Provide your puppy with health checks and vaccinations as recommended by a veterinarian of your choice).
  • This guarantee is nontransferable.
  • This guarantees only customers who reside in the United States.
  • And above all, should the day come that you are unable to meet what you’ve promised, when you purchased the puppy, please contact us so we can plan for you to surrender your puppy back to us.

There are certain health concerns that are commonly found in certain breeds. Here are some of the known health issues that are common and an exception to our guarantee.

  • Disposition, temperament, size, weight.
  • Spaying or Neutering as a personal choice and/or for medical reasons including but not limited to the undescended testicle.
  • Breeding Ability-Remember we do not sell for purpose of breeding.
  • Hypoglycemia-which is commonly found but not limited to smaller breeds
  • Brachycephalic Breeds including but not limited to Bulldogs, Boxers, Pekingese and other stub nosed breeds are predisposed to common issues such as: cherry eye, stenotic nares, skin sensitivities, elongated soft palate, Narrow Trach and other common snub nosed or brachycephalic breed issues.

Should there be an event with hip, knee or elbow dysplasia, we require x-rays on radiograph film which must permanently identified with the animal’s registration number, name, name of veterinarian, date the radiograph was created and follow all OFA standards.

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